What People say about us- Patient Experience Mr. Chief Albert, Kenya , Minimal Invasive Spine Surgery
I searched on the internet and I found SafeMedTrip website. I filled up the form on the website. I got a call from the case manager and she told me to send the medical reports of my brother. I sent the reports by mail and the case manager got back to me with the opinion doctor and the treatment package. |
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My brother was suffering severe back pain. I showed it to local doctors in my home country and they were of the opinion that my brother might need a spinal disc surgery. But there are no good hospital or facility for such surgery in my home country. Then I started to search for hospital outside my country for the treatment. The hospitals in South Africa quoted a huge amount for the treatment which was beyond my reach. Then one of my friends told me about India. He told that there are good hospitals and doctors in India and the cost is low.She was very kind and explained me in detail about the package and traveling to India for Spine surgery. The quote was affordable to me and I was satisfied with the profile of the treating doctor. The case manager helped me with the passport, visa and the air tickets which saved a lot of my time. On the day I and my brother came to India, people from the hospital came to receive us at the airport. They took us directly to the hospital and to our surprise a room was already booked for us and was kept ready. All our admission formalities were done in the room and we were made comfortable. I had never seen such caring services in hospitals back home in my country. I and my brother were seen by a team of doctors the next day and a series of tests were carried out. The surgery was planned and it went on successfully. Doctors were great and very polite. They explained everything very clearly. We stayed in India for few more days for follow up. Overall it was a great experience. My brother is doing well and I am extremely grateful to the doctors. I thank everyone who helped me and my brother at every step."
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